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HP iPAQ 910c Business Messenger Cell Phone Review

by The Review CrewOctober 23, 2010

Though more well-known for its laptops and desktop PCs, HP is no stranger to smartphones. The company has released several models in the past, including the HP iPaq hw6945 Mobile Messenger and the HP iPaq 510 Voice Messenger, both of which have garnered some good user reviews, and now its hoping the HP iPaq 910c Business Messenger will do the same.

First announced back in September 2007, this messaging-centric smartphone is finally available in the United States. The iPaq 910c certainly isn’t going to win any awards in the design category, but for its intended audience of power business users, they will probably care more about the functionality than looks anyway, and the 910c certainly delivers in the features department. Windows Mobile 6.1, Bluetooth, Wi-Fi, GPS, 3G, multimedia–it’s all in there. Performance was satisfactory, though call quality could have been better. That said, we think the biggest hurdle for HP will be the price and brand awareness. The iPaq 910c has not been picked up by a U.S. carrier, so you’ll pay around $500 for an unlocked version of the smartphone. Plus, it’s going to face stiff competition from brands like HTC, Samsung, and Motorola, which offer similar features and performance and for less with carrier support.

Design
Looking at the HP iPaq 910c, we couldn’t help but be reminded of the Motorola Q9c. Both smartphones sport a black and silver chassis; have similar keyboards; and are slightly on the bulky side. Of course, that’s not to say the 910c is a knock off of the Q9c; it’s far from it. The iPaq 910c has the advantage of a 2.46-inch touch screen that displays 65,000 colors at a 320×240 pixel resolution. Though clear and bright, the display size is a bit on the small side, so you can’t easily tap icons or select menu items with a fingertip. You’ll get more accurate results by using the stylus, and fortunately, HP includes a number of external controls to make for easy one-handed operation (more on this later).

The smartphone measures 4.5 inches high by 2.5 inches wide by 0.6 inch deep and weighs 5.4 ounces, so it’ll make for a tight fit in a pants pocket. There is a belt holster included in the sales package, so you can use that to carry your device around. The 910c has a solid construction and features a soft-touch finish on the back, so it doesn’t easily slip from your hands.

Below the display, you have a navigation array of two soft keys, Talk and End buttons, and a four-way toggle with a center select key. You also get shortcuts to your calendar, in-box, and Start menu, and an OK button. We found the layout of these keys to be roomy, but the buttons are a bit stiff to press. We felt the same way about the 910c’s QWERTY keyboard. The buttons are a good size and have a nice concave shape to them, but they’re just a tad slippery and again, stiff to press.

On the left spine, you’ll find a volume rocker, a voice recorder/command button, a microSD expansion slot, and a mini USB port. The right side has a scroll wheel, an OK button, and a camera activation/capture key. As we mentioned earlier, the iPaq 910c is pretty easy to use one-handed thanks to the shortcut keys and the side-mounted jog dial. The latter can also be pressed in to select items. There’s a power button, a reset hole, and an external antenna jack on top. Finally, the camera lens, flash, self-portrait mirror, and speaker are on the back.

The HP iPaq 910c Business Manager comes packaged with an AC adapter, a USB cable, a wired headset, a protective case, a software CD, and reference material. For more add-ons, please check our cell phone accessories, ringtone, and help page.

Features
If the name didn’t give it away, the HP iPaq 910c Business Messenger is a messaging-centric smartphone for business users. The smartphone runs Windows Mobile 6.1 Professional Edition so it ships with Microsoft’s Direct Push technology out of the box for real-time e-mail delivery and automatic synchronization with your Outlook calendar, tasks, and contacts via the Exchange Server. You can access your POP3 and IMAP accounts as well, and there’s support for HTML formatted e-mails.

The iPaq 910c also allows you to compose and send e-mail by voice (your recipient will receive an audio file–no speech-to-text functionality yet–in his or her in-box with your message), as it comes with the Voice Commander feature that we first saw on the HP iPaq 510 Voice Messenger. This voice command system lets you perform a number of tasks (around 20 in total) by speaking to the device.

With Windows Mobile 6.1, you also get the new Getting Started menu that will guide you through the setup of your e-mail, Bluetooth headset pairing, ringtones, and more. The full Microsoft Office Mobile Suite is available for editing and creating Word and Excel documents and viewing PowerPoint presentations, while Web browsing is handled by Internet Explorer Mobile. Other productivity tools include a PDF reader, a task manager, a voice recorder, and a calculator. For running applications, the iPaq 910c has 128MB SDRAM and 256MB Flash ROM, and the microSD slot can accommodate up to 4GB cards.

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The Review Crew
The Review Crew is a group of beat editors, writers, and consultants that have been working together for years. They know just about everything about everything collectively and have published their collective work under the Review Crew brand moniker for almost 20 years.