The Royal Buffet And Hibachi Grill In Naperville, IL
What used to be called Nagoya Japanese Seafood Buffet and Hibachi Grill has been “remodeled” and the new iteration renamed to the Royal Buffet and Hibachi Grill.
When Nagoya closed there was simply a sign on the door telling everyone that it was closed for remodeling and they would be back soon.
Nagoya had been one of the best seafood buffet spots in the midwest. Unfortunately they went down hill and at the end had issues with staff disinterest, poor food quality, cold food, stagnate dishes and more. They tried adding lobster and that worked for a time but not long after the downsizing began. Less sushi, poor quality, cold food, less selection and cheaper prices. They were going after the under 10 dollar diner not the upscale buffet clientele they earned over the years of doing it right.
Unfortunately for Royal Buffet and Hibachi Grill in Naperville, IL they did not get a fresh start. While the staff faces seem to be new (save for a select few) the Royal Buffet and Hibachi Grill have started where Nagoya left off. I am sitting here on opening night with only a handful of guests, empty platter offerings on the buffet table and staff so unenthusiastic about their job they sit behind the counter and text instead of refilling platters.
The food is cold and the only good thing I have had is the waitress service who provided two rather exceptional arnold palmers and the hostess who made me feel bad for wanting to leave after inspecting their buffet offering. I stayed but now I have to write about it to justify the 8.25 expense. I wish I stayed home, it is clear the kitchen staff feel the same way.
**Update – about 2 weeks after I wrote this review the Royal Buffet and Hibachi Grill in Naperville, IL Closed their doors. My mother always said if you aren’t going to do something right, you shouldn’t do it at all.