I’m the first one to bash T-Mobile, their customer service has in the past (and I was a customer for many years) sucked.  However, I have to say I am very impressed to learn that T-Mobile maybe stepping up their game.  Florida resident Celina Aarons got a cell phone bill from T-Mobile for over $200,000 USD.  Her brother who shares the plan with her went to Canada.  He didn’t turn off his data roaming service… the result… a $200,000+ phone bill that was legit.  WOW.

Celina could not wrap her head around how she was going to pay this bill.  She called the T-Mobile customer service people to find out if there was anything they could do for her.  Turns out… T-Mobile said you know what?  We’ll cut your bill down to $2,500 bucks and give you 6 months to pay.  Now that is a classy thing to do T-Mobile.  Good for you.   Good for Celina.  It’s nice to know that there is a cell phone company out there that has a heart.  If you are looking to get into a new contract you might want to check out what they have to offer… seems like they are stepping it up over there at T-Mobile :)

The Review_Crew is a mix of writers that work for Reviewboard Magazine for the specific purpose of building the Review Crew brand of Reviews. Because they are a team and review these products in a group setting (8 people on a team) they share the attribution in the form of a team name rather than individually.

Review_Crew

One Comment

You must be logged in to post a comment.